RETAIL SALES
HOSPITALITY
Retail sales associates are the first people a customer meets when they enter a store. They are expected to cultivate good relationships with customers in order to achieve sales goals and represent the store in a positive manner to ensure good public relations and recurring business. They also assist customers with choices and help answer any questions about the business or a product.
Career Details
Skills
Students in Retail Sales are trained in the following subject areas:
- Selling merchandise and providing ongoing sales support.
- Learning about different products and services to explain their use to customers.
- Meeting customer needs and requests.
- Gaining a customer’s trust and commitment.
- Developing and implementing a sales follow-up plan.
Requirements
Before entering the program, students must:
- In good standing with employer, school, or training program
- Complete the core curriculum with passing scores on all written and performance tests.
- Meet basic academic requirements in math and reading.
- Have a high school diploma or equivalent.
Credentials
As a Job Corps student, you will have the opportunity to earn credentials in your training area that may lead to greater employment opportunities, higher wages, and promotions.
Students who complete a program in the Hospitality training area can earn nationally recognized credentials from organizations such as:
- American Hotel and Lodging Educational Institute (AHLEI)
- National Restaurant Association
- ServSafe®, the national standard in hospitality and culinary arts training and credentialing.
Many graduates also gain a state-issued license.
Retail Sales Numbers to Know
$21K
National average earning potential for this career
18+
Months to complete career training program
Expectations
While on the job, you will be expected to display the following traits at all times:
Attention to detail
Communication skills
Dependability
Listening skills
