Retail sales associates are the first people a customer meets when they enter a store. They are expected to cultivate good relationships with customers in order to achieve sales goals and represent the store in a positive manner to ensure good public relations and recurring business. They also assist customers with choices and help answer any questions about the business or a product.
Students in Retail Sales are trained in the following subject areas:
- Selling merchandise and providing ongoing sales support.
- Learning about different products and services to explain their use to customers.
- Meeting customer needs and requests.
- Gaining a customer’s trust and commitment.
- Developing and implementing a sales follow-up plan.
Before entering the program, students must:
- Complete all required activity in the Career Preparation Period, including Career Exploration and Career Success/Workplace Skills.
- Meet basic academic requirements in math and reading.
As a Job Corps student, you will have the opportunity to earn credentials in your training area that may lead to greater employment opportunities, higher wages, and promotions.
Retail Sales Numbers to Know
National average earning potential for this career
Completion times vary by training area. Check with your admissions advisor.
While on the job, you will be expected to display the following traits at all times:
Attention to detail